Privacy Policy

Date: December 18th, 2023

Welcome to the U.S. privacy policy of Mayer & Co Beschläge GmbH and its affiliates (referred to in this policy as “MACO,” “we,” “us,” or “our”).  Thank you for visiting our website and for your interest in our company.  MACO is an attractive partner for manufacturers of technologically sophisticated window, door and shutter systems as well as related business areas. For and together with our customers we develop intelligent, contemporary, holistic total solutions in which we think about the entire system beyond our window and door hardware products. We act in accordance with economic, ecological and social aspects that form the basis for our sustainable corporate success. Thanks to the commitment and competence of our employees, we are able to present and offer our customers innovative system solutions on a regular basis.

The privacy and security of your personal information are top priorities for MACO. The protection of your personal information is particularly important to MACO. MACO wrote this policy to inform you about MACO’s collection, use, disclosure, and security of personal information when you use our website www.maco.eu (hereinafter "our website" or "our site").

This privacy policy covers the collection, use, and disclosure of “personal information” from data subjects present in the United States.  “Personal information” means information relating to an identified or identifiable natural person ("data subject") (e.g. first and last name, address, email address, telephone number, payment information, IP address, etc.).  MACO processes and uses the personal data of data subjects in the European Economic Area in compliance with the requirements of U.S. state privacy laws and generally-applicable U.S. federal laws.

MACO processes and uses the personal data of data subjects in the European Economic Area in compliance with the requirements of the General Data Protection Regulation (GDPR) and country-specific data protection laws, telecommunications laws and other applicable laws.  If you are located in a member state of the European Economic Area, our main privacy policy applies to you and can be viewed at: https://www.maco.eu/en-US/Privacy/Website.

Table of Contents

1. Start
2. Contact Information
3. General information 
4. Collection and storage of personal information and non-personal information, as well as the nature and purpose of their use
5. Use of service providers, disclosure of data
6. Cookies
7. Web analysis 
8. External media content
9. Retention of personal information
10. Data security
11. Your rights
12. Notice to California residents
13. Updating and modifying this Privacy Policy
13. Appendix A: California Consumer Privacy Act

2. Contact Information

Please direct all questions or complaints about our privacy practices to our privacy team by postal mail, email, telephone or fax using the following contact information:

Mayer & Co Beschläge GmbH
Alpenstraße 173
5020 Salzburg
Austria
Email: dataprotection@maco.eu
Telephone: (+1) 8336843453

3. General information

In principle, you are not required to provide any personal information to MACO. However, in specific situations the provision of your non-personal information might be necessary for you to take full advantage of the functionalities offered by MACO (e.g. inquiries, orders, sending of catalogues and other information and material, etc.). Also, some non-personal information is collected automatically. See Section 4(a) above regarding the automatic collection of non-personal information.

Unless otherwise stated in this Privacy Policy, we (or our processors) collect your personal information directly from you and do not obtain it from third parties. Also, we use personal information as described in this privacy policy and will not use it for additional purposes beyond what is described in this policy without notifying you.

4. Collection and storage of personal information and non-personal information, as well as the nature and purpose of their use

a. Visiting our website

When you access our website, information is automatically transmitted to us by the browser used on your end device. If you access our website, the following data are collected without any action on your part and temporarily stored in a “log file”:

• IP address
• Date and time of access
• Time zone difference to Greenwich Mean Time (GMT)
• Content requested (specific page)
• Access status/HTTP status code
• Data volume transferred in each access
• Website from which the request originates
• Browser used
• Language and version of the browser software
• Operating system and its interface

Please note that when MACO collects and processes this information, it is not tied with individuals or their identities.  Accordingly, the above categories of information are not personal information.

We process the non-personal data listed above for the following purposes:

• To ensure a smooth connection to the website
• To promote the usability of our website
• To evaluate system security and stability
• To identify the country location of the user
• For other administrative purposes

Furthermore, we set cookies and use analysis services when you visit our website. You can find more detailed explanations regarding cookies and analysis services in sections 6 and 7, as well as more detailed explanations regarding external media content, such as Issuu, the integration of YouTube videos, or Google Maps, in section 8 of this Privacy Policy.

b. Using a contact form or sending an email

Each time you contact us via a web contact form or by sending us an email, the data you provide (for instance, your email address, name, telephone number, address and any other information you provide) will be stored by us for the purpose of processing and answering your questions or addressing your comments. Where necessary on the basis of the inquiry, the data may also be transmitted to and processed by companies affiliated with MACO or service providers in your area.

c. Using our MACO Partner Portal and the online services offered on it

Should you wish to use our Partner Portal, you must register by entering your email address and a password of your choosing. Such data are stored on servers located within the European Union using the Azure Cloud of the Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. We use what is known as double-opt-in for the registration process, i.e. your registration is only complete once you have confirmed your registration by entering a code sent to you in advance by email. Sending you an email with the code is necessary for use of the Partner Portal. Upon completion of the double opt-in procedure, additional personal information (such as title, first name, surname, desired language of communication and details of the company you work for) are requested to identify you clearly as a business user and not as a consumer within the meaning of the applicable privacy and consumer protection laws. Further, we need this information to be able to offer you online services that are adapted to meet your market needs and provided in your desired language. All these data are stored in our CRM system, which is hosted in our in-house data center within the European Union.

Using our Partner Portal, you can view the personal information in your customer profile that we have stored about you at any time and request that MACO  modify or amend it. We use this personal information for customer service purposes, for example granting personal authorization for online services and for personalized direct advertising. Furthermore, using the Partner Portal, you can subscribe to the MACO newsletter and specify subjects of particular interest to you. When making a booking request for an online service, you give your consent to our Terms of Use and General Terms and Conditions. We record the date on which you give your consent so as to inform you of any updates to the Terms of Use and General Terms and Conditions. In addition, we record the date on which you were granted authorization for the online service and, in the case of the booking of an online service subject to payment of a fee, your service-related data are linked to the business for which you are working, its headquarters address, and the email address of the business for the purpose of processing the transaction, which you provided during user registration. We also use this data for the purpose of managing customer data and for personalized direct advertising, such as newsletters.

Please refer to section 4(d) of this Privacy Policy for more information on our privacy practices regarding use of the newsletter service.

Information that you make available in the MACO Partner Portal may be linked in a customer profile to other information we have stored about you. This information will not be used for additional purposes beyond what is described in this policy without notifying you. MACO may provide information from your customer profile to suppliers or service providers if you have given your consent, which can be revoked at any time, to such a transfer or if the transfer is absolutely necessary to process your inquiry. MACO will only disclose and pass on your data to the extent necessary. Third parties are required to protect the privacy of your personal information consistent with this privacy policy and use it in accordance with applicable privacy laws.

d. Subscribing to our newsletter

You can consent to subscribe to our newsletter in our Partner Portal (see section 4(c)) in order to receive information about all of the latest products and services as well as technical information from MACO. The personal data processed as regards your subscription to our newsletter are the e-mail address, the first and last name and the form of address you provided during the register process in our Partner Portal.

By enrolling to use the Partner Profile, we have previously checked your email address using the double-opt-in procedure described in Section 4(c) for the purpose of the newsletter subscription. By checking the box for newsletter subscription and submitting the form in the MACO Partner Portal, we record the times at which you subscribe to or unsubscribe from the newsletter. This enables us to verify your subscription and whether your subscription is still valid.

You are under neither a legal nor a contractual obligation to provide information. However, you are only able to make use of our newsletter service if you provide the required information mentioned above.

We use solutions from a third party service provider eworx Network & Internet GmbH, Hanriederstraße 25, 4150 Rohrbach-Berg, Austria (hereinafter "eworx") to manage our newsletter service. Eworx also helps MACO evaluate your user behavior. As a result, eworx has access to some of your personal information. The information is stored on eworx servers.

Please note that we use our newsletter and its interaction with our website to evaluate your user behavior. This evaluation can be performed by using human reviewers or by using an algorithm. If you click on a link in a newsletter, you will be redirected to one of our websites via an eworx server. As a result, eworx collects and evaluates various parameters; for instance, the time when you click on which links in the newsletter and which of our pages you visit.

You can revoke your consent to receive the newsletter at any time and unsubscribe from the newsletter. You can revoke your consent by clicking on the link in any newsletter email or by unsubscribing in the MACO Partner Portal. The data collected for purposes of sending you our newsletter will be stored until you revoke your consent to receiving the newsletter.  Deletion of newsletter-related data, however, does not mean that MACO will not retain some of the same data to the extent it is used for other purposes, such as fulfilling orders and providing support.

e. Uploading your application to the job application portal

On our website we offer you the possibility to apply online for jobs with us via the job application portal. Therefore, we process your personal data for the purpose of managing your job application and sending you information in this regard. For this purpose, we use the e-recruiting system onlyfly by XING developed by New Work SE, Am Strandkai 1, 20457 Hamburg (hereinafter "onlyfly"). Under this arrangement, onlyfly has access to your personal data and acts as processor.

If you send us an application, we will process the data in your application to complete the job application process. You can rest assured that the personal data contained in your application will only be disclosed to the internal departments and specialist departments responsible for filling the specific position. 

Generally, your consent provides the legal basis for the processing of your data. Moreover, where consent is not collected (such as in case of any spontaneous application), taken into consideration that the recruiting purposes pursued consist in a processing necessary in order to take steps at the request of the data subject prior to entering into a contract, provides the legal basis for the processing for recruiting purposes.

You can find further information, in particular on the categories of data processed and deletion periods, at https://maco.onlyfy.jobs/policy.

f. Using MACOversity and its online training and education content

We provide our employees and sales agents the option to use online training and education content via our e-learning portal MACOversity. In this regard we rely on the e-learning system of CLICK&LEARN GmbH Petrinumstraße 12/3, 4040 Linz, Austria (“Click&Learn”). Click&Learn is a processor. To use MACOversity and the e-learning content it offers, it is necessary that we process your personal data such as your name and email address.

We transfer the data collected and processed in relation to the use of MACOversity to third parties only to the extent necessary for the use of MACOversity. The transfer and processing of such data is always in compliance with applicable data protection rules.

The legal basis for the processing of your personal data in relation to MACOversity is your consent or to perform a contract or take steps at your request of online services prior to entering into a contract. There is no legal requirement to provide your personal data. However, the use of MACOversity is only possible if you provide the necessary data indicated above.

Inasmuch as MACO intends to process your data for any other purposes MACO will ask for your consent to do so.

5. Use of service providers, disclosure of data

a. Service providers supporting our website

MACO uses selected external service providers as data processors to provide support for our website and carry out administrative tasks. These service providers may occasionally have access to your personal data. The service providers process your data exclusively on behalf of and in accordance with the instructions issued by MACO and in compliance with the provisions of this Privacy Policy and all applicable laws.

We currently use the following service providers:

Partner	Address	Services
clickandlearn GmbH	Petrinumstraße 12/3, 4040 Linz, Austria	E-learning platform
CSS Computer-Systems-Support GmbH	Landstrasser Hauptstrasse 167, 1030 Vienna, Austria	Implementation partner maco.eu
eworx Netzwerk & Internet GmbH	Hanriederstraße 25, 4150 Rohrbach-Berg, Austria	System provider Newsletter Solution
InnoCraft Ltd.	150 Willis St, 6011 Wellington, New Zealand; all data are processed in data centers located in the EU	Hosting of the web analysis software of Matomo
Microsoft Corporation	One, Microsoft Way, Redmond, WA 98052, USA; all data are processed in data centers located in the EU	System provider CRM + Cloud Services (Azure)
New Work SE	Am Strandkai 1, 20457 Hamburg, Germany	Job applicant management
PRIM Management Consult GmbH	Schönbrunner Straße 38/6, 1050 Vienna, Austria	Implementation partner CRM

b. Other information about sharing or transferring personal information website

From time to time, we may be required to respond to a subpoena, court order, search warrant, administrative or judicial process, requests by law enforcement agencies, or other requests that we must respond to under applicable law. We may disclose your personal information in response to any of these requirements. Also, we may disclose your personal information to preserve the security of our website or social media accounts, resolve disputes, or to assess any possible wrongdoing.

We also may share aggregate or anonymous information collected about website or social media usage, as long as the information does not identify any specific individuals.

We may share or transfer personal information about you in connection with a merger, acquisition, reorganization, or sale of assets of our business, in the event of bankruptcy, or during the negotiations leading to such an event. We will seek assurances from any buyer that your personal information will be used, shared, maintained, and disclosed consistent with the terms of this privacy policy.

Except as noted above in this Section 5, we will not sell, distribute, transfer, or lease your personal information to third parties.

6. Cookies

We use cookies on our website. Cookies are small text files stored on your hard drive that are assigned to the browser you are using and through which we receive certain information. However, this does not mean that we obtain direct knowledge of your identity.

On the one hand, the use of cookies enables us to make the use of our services more user-friendly. For example, we use so-called session cookies to determine whether you have already visited individual pages of our website. These cookies are automatically deleted once you leave our site.

Cookies serve a number of purposes. They safeguard security, prevent fraudulent behavior and fix or eliminate errors, as well as make it technically possible to display advertisements or content. These cookies are technically necessary for the proper functioning of our website. Other cookies facilitate the integration of content hosted on other servers, reach measurement and statistical analyses, as well as the optimize the functionality of our website.

By using the cookie manager, you can provide or revoke your consent to the extent you wish. The Cookie-Manager allows you to manage our use of cookies and opt out of cookies that are not technically necessary using the Cookie-Manager’s technical features.

Also, users of our website can establish or change their browser settings to refuse cookies. Nonetheless, refusing cookies may interfere with the full functionality of the website and limit the user experience.

The following technically necessary cookies are used in connection with our website:

• BIGipServerMACO-Website-Default-Pool

  • Processed data: IP-Adresse

  • Intended use: this cookie is used for the purposes of load balancing between our web servers.

  • Duration: for the duration of the session

  • Third party access: no

• maco_session

  • Processed data: Client Session ID

  • Intended use: This cookie is used by our content management system to be able to assign downloads from our web server to the respective (anonymous) visitor (client) during the current website visit.

  • Duration: for the duration of the session

  • Third party access: no

• PHPSESSID

  • Intended use: On the page https://www.maco.eu/jobs we integrate a cookie from the external application tool Prescreen in order not to lose form entries after reloading the page. Here we process your session ID. The processing is necessary to use our application tool.

  • Duration: for the duration of the session

  • Third party access: New Work SE

• ps_widget_token

  • Intended use: We integrate a cookie on the page https://www.maco.eu/jobs in order not to lose form entries even after closing the browser or otherwise unintentionally ending the session. Here we process your session ID. The processing is necessary to use our application tool.

  • Duration: one week

  • Third party access: no

• mtm_consent_removed

  • Intended use: saves the rejection of Matomo data processing.

  • Dauer: 30 years

  • Third party access: no

• x-ms-cpim-*

  • Intended use: Registration, double opt-in (DOI) and single sign-on (SSO) for our MACO partner portal

  • Duration: for the duration of the session

  • Third party access: Microsoft Corporation

  • Cookie-Policy: https://docs.microsoft.com/en-us/azure/active-directory-b2c/cookie-definitions#cookies

7. Web analysis

Subject to your consent, we use the web analysis software developed by Matomo, InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, on our website. This software helps us search our website for errors and analyse them. Furthermore, this web analysis software helps us evaluate the use of the website with a view to identifying measures for its further development and optimisation. Your personal data (in this case your IP address) is anonymised immediately after it has been collected. There will therefore be no storage of personal data above and beyond this. You can find more information on the configuration of Matomo under https://matomo.org/faq/new-to-piwik/how-do-i-use-matomo-analytics-without-consent-or-cookie-banner/.

The hosting of the Matomo software is provided as a cloud service by InnoCraft Ltd. The servers of InnoCraft Ltd. are located in a data centre in the European Union. The privacy policy of InnoCraft Ltd. can be found at https://matomo.org/matomo-cloud-privacy-policy/.You can find the order processing contract at unter https://matomo.org/matomo-cloud-dpa/.

You can deactivate web analytics in our cookie manager.

8. External media content

a. Issuu

A plug-in developed by Issuu Inc., 131 Lytton Ave, Palo Alto, CA 94301, USA, is integrated with our website. The Issuu plug-in enables you to access some of our publications as e-papers. If you visit one of our pages that has an integrated Issuu plug-in, Issuu sets cookies and transmits personal data, such as IP address and information about the time and duration of use, to Issuu servers located in the United States. This also happens if you are not logged in to Issuu or do not have an account with Issuu. If you are logged in to your Issuu account, you allow Issuu to assign your browsing behavior directly to your personal profile. You can prevent this from happening by logging out of your Issuu account. 

The legal basis for processing data by Issuu is your consent.

Further information on the use of the data Issuu collects can be found on this website: https://issuu.com/legal/privacy.

You have the option of agreeing to the integration of Issuu in advance. Only with your consent will the corresponding cookies be set by Issuu and data transferred to Issuu. Consent is stored on your computer in the form of a cookie and is valid for a maximum of one year for all embeddings on the maco.eu website, unless you delete the cookies in your browser or remove this consent cookie via our cookie manager.

b. YouTube

We have integrated YouTube videos from YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA ("YouTube") into our website. These videos are stored at https://www.youtube-nocookie.com and can be played directly from our website. YouTube videos are integrated to enable you to use the website in a convenient way.

The YouTube videos on our website are all embedded using "enhanced privacy mode"; this means that less information about you as a user is transferred to YouTube if you choose not to play the videos. Only if you actually play a video will the data be transmitted to YouTube as described below. We have no influence on this transfer of data.

If you watch a video, YouTube is informed that you have accessed the relevant subpage of our website. In addition, the log data specified in section 4(a) of this Privacy Policy will be transmitted. This happens regardless of whether you have a YouTube user account and are logged into that account or whether no user account exists. If you are logged into your Google account, your data will be assigned directly to your account. If you do not wish such information to be associated with your profile on YouTube, you must log out before visiting our website. YouTube stores your data as user profiles and uses them for the purposes of advertising, market research and/or tailoring its website to suit your needs. Such an evaluation is performed in particular (even in the case of users who are not logged in) to provide targeted advertising and inform other users of the social network about your activities on our website. You have the right to opt out of YouTube’s profiling activities, but you must contact YouTube to exercise this right via the Google/YouTube Privacy Policy.

YouTube is a company affiliated with Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. Please refer to Google's Privacy Policy for more information about the purpose and extent of data collection and processing by YouTube. In its Privacy Policy, you will also find further information on your rights and the optional settings available to you to protect your privacy: https://policies.google.com/privacy.

You have the option of agreeing to the embedding of YouTube videos in advance. Only with your consent will corresponding cookies be set by YouTube and data transferred to YouTube. The consent is stored in the form of a cookie on your computer and is valid for a maximum of one year for all embeddings on the maco.eu website, unless you delete the cookies in your browser or remove this consent cookie via our cookie manager.

c. Google Maps

On our website, we use the services of Google Maps provided by Google LLC, 1600 Amphitheater Parkway, Mountainview, California 94043, USA ("Google"). Google Maps allows us to display interactive maps directly on our website to show the location of dealers in your area.

By visiting the pages on our website containing maps from Google Maps, Google is informed that you have accessed the relevant page of our website. In addition, the data specified in section 4(a) of this Privacy Policy are transmitted to Google. This data transmission occurs regardless of whether you have a Google user account that you are logged into or whether no user account exists. If you are logged into your Google account, your data will be assigned directly to your account. If you do not wish such information to be associated with your profile on Google, you must log out of Google services before visiting our website. Google stores map users’ data as user profiles and uses them for the purposes of advertising, market research, and/or tailoring its website to suit your needs. Such an evaluation is performed in particular (even in the case of users who are not logged in) to provide targeted advertising. You have the right to opt out of the creation of these user profiles, but you must contact Google to exercise this right. Please refer to Google's Privacy Policy for information on opting out.

Google will only set appropriate cookies and data will only be transferred to Google if you give your consent. Consent is recorded in the form of a cookie stored on your computer that is valid for a maximum of one year for all content embedded on the maco.eu website, provided that you do not delete the cookies in your browser or remove this consent cookie via our cookie manager.

Please refer to Google's Privacy Policy for more information about the purpose and extent of data collection and processing by Google. There you will also find further information on your rights regarding the use of Google Maps and the optional settings available to you to protect your privacy.
You have the option of agreeing in advance to the integration of interactive maps from Google Maps. Only with your consent will the corresponding cookies be set by Google Maps and data transferred to Google. The consent is stored in the form of a cookie on your computer and is valid for a maximum of one year for all embeddings on the maco.eu website, unless you delete the cookies in your browser or remove this consent cookie via our cookie manager.

Further information on the purpose and scope of data collection and processing by Google Maps can be found in Google's privacy policy.

d. Matterport

On our website we use the 3-D data platform of Matterport Inc, 352 E. Java Dr. Sunnyvale, CA 94089, USA. This enables 3D models to be captured.

The following data is processed by Matterport when you visit our website: IP address, browser version and displaying device, origin and destination URL and the ID of the respective 3D tour.

Matterport processes data outside the EU or the EEA (third country). For data processing in the USA, the appropriate level of data protection results from the standard data protection clauses. Matterport thus ensures compliance with the European level of data protection.

You have the option of agreeing to the integration of Matterport in advance. Only with your consent will the corresponding cookies be set by Matterport and data be transferred to Matterport. The consent is stored in the form of a cookie on your computer and is valid for a maximum of one year for all embeddings on the maco.eu website, unless you delete the cookies in your browser or remove this consent cookie via our cookie manager.

You can access Matterport's privacy policy at the following link: https://matterport.com/legal/privacy-policy.

9. Retention of personal information

We will maintain the personal information collected via our website only as long as it is needed for the purposes described above, to complete any applicable investigations, for the duration of any dispute resolution process, or to the extent required to meet preservation requirements under applicable law.

10. Data security

When you visit our website, we use the common TLS (Transport Layer Security) procedure in conjunction with the very highest level of encryption supported by your browser. In addition, we take appropriate technical and organizational measures to help secure and protect your data against accidental or intentional manipulation, partial or complete loss, and destruction, as well as to prevent any unauthorized access of your data by third parties. Our security measures are continuously being improved in keeping with the latest technological developments. However, MACO is unable to guarantee the security of the data transmitted by you as a user. All data transferred by the user is therefore transmitted at the user's own risk.

11. Your rights

You have the right:

• to obtain access to information about the personal information concerning you that are being processed by us. In particular, you may request information about the purposes of the processing of personal information, the categories of personal information processed, the categories of recipients to whom your personal information have been or will be disclosed, the anticipated period for which the personal information will be stored, the existence of a right to request correct, delete, opt out of processing, the right to submit a complaint, as well as the existence of automated decision-making, including profiling and, if applicable, meaningful information on the details;
• to obtain the correction of inaccurate personal information stored by us and to supplement incomplete personal information;
• to obtain the deletion of your personal information stored by us, except where preservation of your personal information is required or permitted by applicable law;
• to opt out of or revoke your consent to certain uses of personal information, such as for sending marketing information by email or other means of communication;
• to receive your personal data, which you have provided to us, in a structured, commonly used and machine-readable format or to have such data transmitted to another controller, with some exceptions under applicable law.

To exercise any of the aforementioned rights, please send an email to dataprotection@maco.eu.

Right to submit a complaint:

If you have a complaint, please send an email to dataprotection@maco.eu. In your communication, please provide information relevant to your complaint. Our privacy team will evaluate your complaint based on the information you provide and send you a response. We may need to ask you for additional information to evaluate your complaint. We will promptly investigate and respond to your communications about a complaint. You may have other rights under law and the right to contact the privacy regulator in your jurisdiction about your complaint.

12. Notices to California residents

Notice to California residents regarding “do not track” signals

Under California law, online service providers must say in their privacy policies how they respond to “do not track” settings that users can set in their browser software. Currently, there is no standard governing what, if anything, a website operator should do when receiving a “do not track” signal. Accordingly, our website does not currently take action in response to a “do not track” signal.

Notice to California residents regarding the California Consumer Privacy Act

The California Consumer Privacy Act requires that we provide you with additional disclosures.  Please click here to see our California Consumer Privacy Act Supplemental Policy, which is attached as Appendix A.

13. Updating and modifying this Privacy Policy

This Privacy Policy is in force and valid as of the date set forth above.

It may from time to time become necessary to amend this Privacy Policy due to the further development of our website and our offerings, or to reflect any changes made to applicable law. You can access and print out the current Privacy Policy at any time on our website, available at https://www.maco.eu/en-US/Privacy/Website.

We will make changes to this privacy policy by posting a revised copy of this policy to our website or, if we deem it necessary, by email notice to you. Your continued use of our website after a revised version of this policy appears on the website will constitute your approval of the amended version. 

Date:  December 18th, 2023

Notice to California residents:

Welcome to the California Consumer Privacy Act Supplemental Policy of Mayer & Co Beschläge GmbH and its affiliates (referred to in this policy as “MACO,” “we,” “us,” or “our”).  MACO is an attractive partner for manufacturers of technologically sophisticated window, door and shutter systems as well as related business areas.

The privacy and security of California residents’ personal information are top priorities for MACO.  Accordingly, we have described the individual rights that MACO provides to the residents of California, U.S.A. with respect to collecting, using, and disclosing personal information when providing our products to California residents.  This Supplemental Policy helps us comply with the California Consumer Privacy Act (CCPA).

This Supplemental Policy augments our main Privacy Policy, which you can access here.

Table of Contents

1. Contact information
2. Categories of personal information and recipients
3. Individual rights of California residents 

4. Exercising individual rights

5. Policy against discrimination
6. Sale of personal information

7. Complaints


1. Contact information

Please direct all questions or complaints about our privacy practices to our privacy team by postal mail, email, or telephone using the following contact information:
Mayer & Co Beschläge GmbH
Alpenstraße 173
5020 Salzburg
Austria
Email: dataprotection@maco.eu
Toll-Free Telephone: (+1) 8336843453

2. Categories of personal information and recipients

We collect personal information from:

• California customers who purchase our products (“Customers”)
• Individual California residents who use a contact form on our websites or otherwise communicate with us (“Communicator”)
• California users of our MACO Partner Portal (“Partner Portal Users”)
• California newsletter subscribers (“Newsletter Subscribers”)

The table below summarizes the categories of personal information about the individuals listed above that is maintained, stored, and processed in our systems that we may have collected in the past 12 months.

General Categories of Personal Information Collected (Under the California Consumer Privacy Act)		Specific Categories of Personal Information Collected Per Category of Individual	Purposes of Use
“Identifiers” such as a real name, alias, postal address, unique personal identifier (telephone number), email address, account name, or other similar identifiers.		Customers:   We collect names, addresses, telephone numbers, and email addresses.  Customers will provide us a username and password in order to make purchases using their accounts.	Customers:  We use identifiers in order to communicate with Customers and transact business with them.  Also, we use identifiers in order to ship our products to them, inform them about developments in our business and products, and to promote our products.
		Communicators:  We collect identifiers provided to us by Communicators (e.g., names, addresses, telephone numbers, and email addresses) from individuals communicating with us.	Communicators:  We use identifiers from Communicators in order to communicate with them.
		Partner Portal Users:  When enrolling a user to use our Partner Portal, we collect an email address and a password from that user. After enrollment, we collect a user’s name, name of business, and business contact information.	Partner Portal Users:  We use the email address and password to authenticate users of our Partner Portal. We use the name and user’s business contact information to confirm that the user represents a business. The Partner Portal offers online services adopted to meet the user’s business’s market needs. MACO may provide information from your profile to suppliers or service providers if you have given your consent, which can be revoked at any time, to such a transfer or if the transfer is absolutely necessary to process your inquiry. MACO will only disclose and pass on your data to the extent necessary. Third parties are required to protect the privacy of your personal information consistent with this privacy policy and use it in accordance with applicable privacy laws.
		Newsletter Subscribers:  When enrolling an individual to subscribe to our newsletter, we collect an email address and a password from that individual.	Newsletter Subscribers:  We use identifiers in order to inform Newsletter Subscribers about developments in our business and products, and to promote our products.  The newsletter is a marketing communication sent to Newsletter Subscribers.
Information (other than Identifiers already described above) that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to:	Signature	We collect signatures from Customers when they sign ordering documents and from Communicators when they send us mail.	We use signatures from Customers as records of contracts. Signatures also show Customers’ and Communicators’ assent to the documents they sign.
	Employment information	Customers: For business Customers, we collect information about Customer and the job title of the Customer’s representative.	We use Customer representatives’ employment information to do business with their organizations and to understand their roles in these organizations.
	Bank account number, credit card number, debit card number, or any other financial information.	Payment information is collected from Customers.  Only the payment information from individual consumers is “personal information.”  Business Customer payment information is not “personal information.”	Customer payment information is used to pay for MACO’s products.
	Context-specific personal information not specifically covered within the other categories in this table.	Communicators may provide other personal information in their communications to us.	We use information from Communicators in order to communicate with them and address their inquiries and concerns.
Internet or other electronic network activity information, including, but not limited to, a consumer’s interaction with an Internet Webs site, application, or advertisement.		Newsletter Subscribers:  We collect information about your use and interaction with our newsletter content, such as which links you click on, the time you click, and which pages of the website you visit.	Newsletter Subscribers:  We collect information about interaction with our content to better understand your needs and preference, to provide more relevant content, and to improve our products.
Electronic or visual information.		The information in this table is almost all in electronic form.	See the other cells in this table.
Professional or employment-related information.		For employment-related information, see “Employment Information” category above.	For employment-related information, see “Employment Information” category above.

3. Individual rights of California residents

a. Right of access and data portability

If you wish to obtain access to the personal information about you that we may have in our possession, or you wish to update or correct such personal information, please exercise your right as set forth in Section 4(a) below.  Under the California Consumer Privacy Act, California residents are entitled to know categories and specific items of personal information a business has collected about them in the previous 12 months, as well as the business or commercial purposes for such collection.  If you are a California resident seeking to exercise these rights, please see Section 4(a) as to how to exercise your rights.

b. Right of deletion

Under the California Consumer Privacy Act, California residents have a limited right to direct a business to delete personal information collected by that business.  If you wish for MACO to delete your personal information, please see Section 4(a) as to how to exercise your right to deletion. Please keep in mind that we may have a legal right or obligation to preserve personal information as it currently exists.

4. Exercising individual rights

a. How to exercise individual rights under this Supplemental Policy

If you wish to contact us about any of your individual rights under this Supplemental Policy, please contact us by one of the methods listed in Section 1.  Please contact us using one of these methods if you wish to have an authorized agent make a request for individual rights on your behalf.

b. Verification of requests to exercise individual rights

For any request for individual rights of access or deletion, we will verify the identity of the requesting party before acting on the request.  We will verify identity by requiring the requesting party to provide two pieces of accurate information that MACO has in its records about you.  If a California resident requests specific pieces of personal information, we will ask for an additional piece of information about you in MACO’s records, together with a signed declaration under penalty of perjury that the requestor is the individual whose personal information is the subject of the request or a representative acting on behalf of that individual.

5. Policy against discrimination

California residents have a right not to receive discriminatory treatment by any business covered by the CCPA for the exercise of the privacy rights conferred by the CCPA. Accordingly, MACO will not discriminate against individual California residents for exercising any of their rights under the CCPA, including by:

• Denying goods or services to a California resident;
• Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
• Providing a different level or quality of goods or services; or
• Suggesting that the California resident will receive a different price or rate for goods or services or a different level or quality of goods or services.

6. Sale of personal information

As mentioned in Section 3 of our Privacy Policy, we do not sell personal information to third parties.

7. Complaints

If you have a complaint, please send an email to dataprotection@maco.eu. In your communication, please provide information relevant to your complaint. Our privacy team will evaluate your complaint based on the information you provide and send you a response. We may need to ask you for additional information to evaluate your complaint. We will promptly investigate and respond to your communications about a complaint. You may have other rights under law and the right to contact the privacy regulator in your jurisdiction about your complaint.

8. Updating and modifying this Supplemental Policy

This Supplemental Policy is in force and valid as of the date set forth above.

It may from time to time become necessary to amend this Supplemental Policy due to the further development of our website and our offerings, or to reflect any changes made to applicable California law. You can access and print out the current Supplemental Policy at any time on our website, available at https://www.maco.eu/en-US/Privacy/Website.

We will make changes to this Supplemental Policy by posting a revised copy of this policy to our website or, if we deem it necessary, by email notice to you. Your continued use of our website after a revised version of this Supplemental Policy appears on the website will constitute your approval of the amended version.